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Elevate Baits Banana & Pineapple 15mm 5kg
£49.99 GBP
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Elevate Baits Banana & Pineapple Boilies combine two classic carp-catching flavours in a highly digestible, low-oil recipe designed with colder months in mind. Made with a proven base mix of milk proteins, nut ingredients, and liquid and powdered attractors, they offer a nutritious bait suitable for use throughout the year. Their yellow colour comes from natural turmeric.
Supplied in a 5kg bag, with 15mm boilies.
Elevate Baits Banana & Pineapple 15mm 5kg
£49.99 GBP
Supplied in a 5kg bag, with 15mm boilies.
Photo Disclaimer
PLEASE NOTE: Images are for illustration purposes only. The actual product supplied may vary slightly in colour, packaging or appearance. Please refer to the product description for full details of what is included.
RETURNS & REFUNDS POLICY
STEVENAGE BAIT AND TACKLE
At Stevenage Bait and Tackle, customer satisfaction is important to us. We aim to provide quality fishing tackle, bait and accessories at competitive prices.
Please read our returns and refunds policy carefully before making a purchase.
1. ONLINE RETURNS – 14 DAYS
Under UK consumer law, customers purchasing eligible products online have the right to cancel their order within 14 days of receiving their goods, without providing a reason.
Once you have notified us of your cancellation, you must return the goods within a further 14 days.
For change-of-mind returns, we ask that:
- Items are unused and in a resaleable condition where possible.
- All accessories, instructions and components are included.
- Original packaging is retained wherever possible.
- Proof of purchase or an order number is provided.
Customers may inspect goods as they would in a shop. Excessive handling that reduces their value may result in a lawful deduction from the refund.
2. FROZEN BAIT & LIVE BAIT – NO CHANGE-OF-MIND RETURNS
IMPORTANT: FROZEN BAIT AND LIVE BAIT CANNOT BE RETURNED OR EXCHANGED FOR A CHANGE OF MIND.
Due to their perishable nature and the importance of correct handling, temperature control and storage, we do not accept change-of-mind returns on:
- Frozen boilies
- Frozen fishing bait
- Maggots
- Casters
- Worms
- Other live or rapidly perishable bait products
Once these products have been supplied, we cannot accept them back for resale.
This restriction applies where the products qualify for the legal exemption for goods liable to deteriorate or expire rapidly.
This does not affect your statutory rights if products are faulty, damaged, spoiled on arrival or not as described.
3. FAULTY OR DAMAGED GOODS
If you receive an item that is faulty, damaged, incorrect or not as described, please contact us as soon as possible.
Under the Consumer Rights Act 2015:
- You generally have a 30-day right to reject faulty goods for a refund.
- After 30 days, you may be entitled to a repair or replacement.
- If a repair or replacement is unsuccessful or unavailable, you may be entitled to a price reduction or refund.
These rights are subject to the applicable legal conditions.
Where an item is faulty or incorrectly supplied, Stevenage Bait and Tackle will cover reasonable return costs.
4. RETURN POSTAGE
For change-of-mind returns:
- Customers are responsible for return postage costs where disclosed before purchase.
- We recommend using a tracked delivery service.
- Customers should retain proof of postage.
For faulty, damaged or incorrectly supplied goods, reasonable return postage costs will be covered by Stevenage Bait and Tackle.
5. REFUNDS
Once we receive your returned goods, we will inspect them and process any refund due.
For valid cancellations of online purchases, refunds will be issued within 14 days of receiving the returned goods or evidence that they have been sent back, whichever is earlier.
Refunds will be made using the original payment method unless otherwise agreed.
Where legally required, refunds will include the basic standard delivery charge. Additional charges for upgraded or express delivery are not refundable beyond the standard delivery amount.
6. IN-STORE PURCHASES
For purchases made directly in our shop, we are not legally required to accept returns simply because a customer changes their mind.
Any discretionary change-of-mind return must be agreed by Stevenage Bait and Tackle.
All statutory rights relating to faulty, damaged or misdescribed goods remain unaffected.
7. SPECIAL ORDERS & PERSONALISED ITEMS
Products made to a customer's specifications or clearly personalised are generally excluded from the online 14-day change-of-mind cancellation right.
This does not affect statutory rights where goods are faulty or not as described.
8. HOW TO REQUEST A RETURN
To request a return, please contact Stevenage Bait and Tackle and provide:
- Your full name
- Order number or proof of purchase
- Product details
- Reason for the return
- Photographs where the product is damaged or faulty
Please contact us for return instructions and the correct return address.
9. YOUR CONSUMER RIGHTS
Nothing in this policy excludes or restricts your statutory rights under applicable UK consumer law, including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
STEVENAGE BAIT AND TACKLE
Your Local Fishing Tackle Specialists
Website: https://stevenagebaitandtackle.co.uk
Thank you for shopping with Stevenage Bait and Tackle.